Description
Price: $99.95 - $79.00
(as of Aug 25, 2024 02:59:51 UTC – Details)
From the brand
For over 70 years, Bay Alarm Medical’s singular mission has been to protect the most important things in life – family, health and independence.
We pride ourselves in providing individuals and families with the most innovative and highest quality medical alert products to enable independent living, healthy aging, and peace of mind.
Thank you for trusting our family to be there for yours.
How did we get our start?
The family-business started in 1946 and has since branched out across California and other west coast states.
What problem are we solving?
Our mission is to support caregivers, families, and aging loved ones with quality medical alert systems. We strive to help seniors stay independent and reduce the risk of fall-related injuries.
Why do we love what we do?
Many team members are caregivers and have aging family members themselves. Being able to support other families and provide them peace of mind makes our job enjoyable.
CALL TO ACTIVATE: Upon receiving your Bay Alarm Medical order, call us to activate the device or, you can visit shop.bayalarmmedical.com/amazon and activate on your own. Free month included when you select annual billing.
REQUIRED: Monthly subscription starts at $29.95/month. This monthly fee covers 24/7 Emergency Monitoring, USA-based dispatch centers, and live operators. Additional costs may apply IF customer chooses to add optional features/services. Bay Alarm Medical does NOT charge any hidden fees, fees for emergency calls, or long term contracts.
VERIZON 4G LTE: Functioning as a dependable emergency call button in areas with nationwide cellular coverage, this alert button is designed to meet the needs of seniors at home. With our medical alert’s 4G LTE connection, you can rest assured that you’ll swiftly connect to our emergency monitoring centers for timely assistance.
SLEEK & COMPACT: Weighing less than 2oz, the SOS Mobile is a compact medical alert device that can be worn around your neck on a lanyard or on the included belt clip. It is IP-67 water resistant. So, whether you’re in the shower or in the rain, this device will withstand most wet environments so long as it doesn’t get submerged.
HOW IT WORKS: During an emergency simply press your medical alert button. The device will connect to our live USA-based monitoring center and a live operator will come over the two-way speaker to assess your needs. They will assist you according to your needs and follow the protocol set up on your emergency plan. Our monitoring centers are available 24/7 year round.
CAREGIVER TRACKING: Check in on mom’s location, device battery level, and even help mom set a step count goal. Free download with all SOS Mobile Packages.
BATTERY LIFE: The SOS Mobile device has a battery life of up to 6 days. Battery life depends on various usage factors including network connection and cellular signal strength.
SMARTPHONE NOT REQUIRED: The SOS Mobile device will come fully equipped. You do not need to connect the device to any network provider or smartphone.
MULTIPLE WAYS TO WEAR: You can wear the device on the included lanyard around your neck or on the included belt clip and clip it to your pant/belt/bag.
Christine O’Connell
Very Straightforward and Easy to Use
Ordering was easy. We called to activate the device/account. The number and details are on the box. It was pretty straight forward. The device is small enough and just what we were looking for. The customer service rep walked us through a live test and it was nice to see how easy the whole process is. I asked and they don’t charge any extra fees for tests, emergency calls or even cancelling. Keep in mind there is a monthly fee but it covers full monitoring and caregiver tracking app which is a nice feature as well.
Bessy Ulloa
Easy to set up & use
I ordered this for a family member. You do have to call to activate but it’s so easy and the customer service was friendly and easy to understand. We got to set up a custom emergency call list, which gave us peace of mind. They also walk you through a live test to make sure you see how it works. No emergency so far (thankfully) but at least we have something in place just in case.
jacqui frederick
Can’t seem to activate
I’ve been trying to activate the unit, but no one ever picks up, really frustrating!
angela
Expensive
I knew it was a monthly fee of $29.99 but the whole reason I got this item was because it had fall detection, and my Dad recently fell and was on the floor waiting for over 30 mins for my brother to get there to help him up. But you have to pay an extra $9.99 for fall detection! Further more, if you buy in 6 month or 12 month bundles, there’s no discount what so ever. So ok never mind! Now I’m returning it. Shouldn’t be that expensive to hit a panic button for an elderly person!
Jowanna Lewis
Has everything you are looking for
My dad has had something like this before, but it only called directly to 911. We needed wanted a service that communicated with family. This device and service is exactly what we were looking for. We can customize the emergency call list and it comes with caregiver tracking in their app. Dad hasn’t had an emergency (thank goodness!), but I can still check the app for his location. There is a monthly service cost, but it’s totally worth it for the full monitoring and caregiver tracking.
Linda
Ease of use
This was my first time shopping for a system for my elderly parent. The instructions that were provided in the product description is what sold me. It showed me the steps setting up the system BEFORE I even needed to purchase. This to me is important, things that are overly complicated or extra steps that I wasn’t aware of can be a huge turn off. We got it set up and activated(very easy) and my dad has been using it for a few days now with no issues. Thank you Bay Alarm Medical!
Wayne
Piece of mind!
Activation went smoothly. They provided all the details, got everything set up for me, and answered all my concerns, which is nice as we have never used something like this. They even did a live test with us, so my mom knew what to do & expect during an emergency. I was hesitant at first to get something like this, but their customer service eased my mind.
Gary Lee
Worked well…to start with
Although I had been pleased with the unit to start with, I found that it had stopped working suddenly. I tried to check functionality on my cell phone but recorded message stated that the cell signal was not available. My computer measured a download speed of 200 Mgps, so that was silly. Our phones were working. I reset the password and reinstalled the app on my phone. Restarted the phone. Nothing. I finally got a response on the unit and assured that I was testing. It confirmed the testing status. Site on phone still not working. I finally searched the website on my computer and found a way to download the app to my phone, which did the trick. In the meantime, local dispatch called and a local ambulance member showed up at the door. Really not too sure i want to keep this unit for 45.00 per month right now.